// Solutions & Services

Forced Labour & Human Rights Due Diligence

Two connected capabilities for responsible manufacturing: a structured advisory system that eliminates forced-labour risk (FLDDMS), and a continuous, technology-enabled Human Rights Due Diligence operating system that keeps you audit-ready every day of the year.

// FLDDMS

Forced Labour Due Diligence Management System

A robust forced-labour due-diligence advisory for manufacturing factories in Jordan — built on the ILO Handbook, the ILO 11 Indicators, the UNGPs and international best practice. Strengthen your due diligence, eliminate forced-labour risks and safeguard your exports.

Protect your brand

Ensure market access

Meet buyer & CBP expectations

Build worker trust & retention

Demonstrate due diligence

// The 10-module advisory framework

1

Executive Risk Assessment

Factory, country, recruitment and migrant-worker risk profiling; CBP WRO, UFLPA, buyer and ESG risk mapping.

2

Forced Labour Gap Assessment

250–350 detailed assessment questions across all critical areas, based on the ILO 11 Indicators, SMETA 7.0, RBA, OECD HRDD and UNGPs.

3

Due Diligence Framework

Build an internal management system aligned with the ILO HRDD cycle — policy, governance, risk management, monitoring, remedy and improvement.

4

Recruitment Due Diligence

Ethical recruitment, no fees, contract integrity, passport control, orientation, grievances, repatriation and return; agency and broker due diligence.

5

Labour Provider Due Diligence

Contractors, subcontractors, labour suppliers, cleaning, security, transport, canteen and maintenance — risk assessment and ongoing monitoring.

6

Supply Chain Due Diligence

Map Tier 1, 2 & 3 suppliers and raw materials; supplier screening, assessments, traceability and corrective actions.

7

Management System Documentation

Policies, procedures, registers, risk register, recruitment and agency register, worker files; grievance, investigation, escalation and internal audit.

8

Capacity Building & Training

Role-based, competency-based programmes for management, HR, compliance, security, supervisors and workers.

9

Demonstration of Due Diligence

Evidence matrix, risk register, dashboards, interview analysis and CAP tracker; management review and board reporting.

10

Customer & CBP Readiness

Prepare for buyer assessments, CBP requests, NGO and media inquiries; mock interviews, document and evidence review, management coaching.

// Why it matters for Jordan

Export-exposed, migrant-dependent, and under rising scrutiny

  • High reliance on migrant labour and recruitment agents
  • Risk of recruitment fees, contract substitution and passport retention
  • Export exposure to U.S., EU and global markets
  • CBP Withhold Release Order (WRO) risk
  • Increasing buyer and regulatory due-diligence expectations

// A 3-level engagement approach

Level 1 — Diagnostic (2–3 weeks)

Executive risk assessment, forced-labour gap assessment, management briefing and a prioritised action plan.

Level 2 — Implementation (3–6 months)

HRDD system design, policy and procedure development, recruitment and supplier due diligence, training and implementation support.

Level 3 — Assurance (ongoing)

Quarterly risk reviews and monitoring, internal audits and evidence reviews, buyer readiness and continuous improvement.

ALIGNED WITH: ILO 11 Indicators · UNGPs · OECD HRDD · SMETA 7.0 · RBA · CBP Expectations

// HRDD

The Human Rights Due Diligence & Ethical Recruitment Operating System

Powered by EVOX, HRDD moves beyond periodic audits into continuous human-rights intelligence — transforming compliance into a worker-centric, data-driven operating system that identifies risks, empowers workers, strengthens governance and delivers measurable impact across the entire employment lifecycle.

365

Days continuous monitoring

Not an annual snapshot — a live view of risk.

100%

Worker coverage visibility

Zero blind-spot reporting across the workforce.

Real-time risk intelligence

Alerts, heat maps and measurable, continuous improvement.

// Five strategic pillars

PILLAR 1

HRDD & Forced Labour Risk Intelligence

Risk assessments, salient issues identification, supply-chain mapping, country and corridor risk, HRDD governance and risk heat maps.

PILLAR 2

Ethical Recruitment Management System (ERMS)

Recruitment planning, agent management, Employer Pays Principle, worker-journey management, accommodation & welfare, ethical recruitment controls.

PILLAR 3

Transparency & Digital Documentation

Ethical recruitment master file, worker recruitment register, buyer transparency portal, document & data management, supply-chain traceability, UFLPA alignment.

PILLAR 4

Worker Voice & Access to Remedy

Multi-channel reporting, grievance management, confidential and anonymous channels, remedy and escalation, worker satisfaction, dialogue and engagement.

PILLAR 5

Management Capability & Continuous Improvement

Academy, internal audit programme, corrective actions (CAPA), performance monitoring, buyer engagement and annual disclosure reporting.

// Worker journey coverage

Protection at every stage of employment

1

Recruitment Planning

2

Pre-Departure

3

Travel & Transit

4

Arrival & Orientation

5

Employment & Integration

6

Retention & Wellbeing

7

Exit & Post-Employment

GLOBAL STANDARDS: UNGPs · OECD Due Diligence · ILO Conventions · CSDDD · CSRD · SMETA 7.0 · WRAP · amfori BSCI · RBA · UFLPA